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AJomgand sells product in USD only. Any foreign currency exchange rates on jomgand.com that are not USD are indicative only (you will be charged in USD regardless of the warehouse that you purchase from). During the checkout process, jomgand.com will pass the price in USD to PayPal whom will do the exact currency exchange for you according to PayPal's currency exchange rates. The customer will then have the opportunity to accept or reject PayPal's currency exchange rate. jomgand.com is not liable for the relationship between the customer and PayPal.

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To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from jomgand. Coupon code cannot be used for orders already placed

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Our checkout page accepts Visa, Mastercard, American Express, and Paypal as forms of payment.

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If you want to change the details of your order, you need to act quickly. The safest way is to contact us via email. Due to the time lag of email response, we will not be responsible for requests that are not received or read after the package is sent. It is recommended that you carefully check the delivery address when placing an order.

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There have several methods to track your parcels or feel free to contact us.

United States & Europe: http://en.4px.com; https://webtrack.dhlglobalmail.com; https://www.dpd.com/de

United States & Europe & Australia: https://www.17track.net/en

AIn general, orders typically process within 48 hours and transit time is typically 3-15 days.

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Please refer to our returns & refund policy. Besides, jomgand cannot accept returned products that have been used or man-made damage. You must report damage or missing items within 3 business days of receipt by contacting us at info@jomgand.com. You also must keep the original box & packing material in the event we open a claim with the carrier. In some cases, we may need a customer's help to confirm why this is happening. We appreciate your cooperation and patience through this process.

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Please refer to our return & refund policy. Besides, jomgand cannot accept returned products that have been man-made damage.

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